Mercure Surabaya Hotel

Mercure Surabaya Hotel

$$$$|View on mapSurabaya, Indonesia|
8.4
Great45 reviews
75 photos
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Mercure Surabaya Hotel
$$$$
Overview

4-Star Mercure Surabaya Hotel: An Choice for Business and Leisure

Mercure Surabaya Hotel presents a modern accommodation experience in the heart of Surabaya, Indonesia, perfect for both business travelers and vacationers. This 4-star hotel features various amenities, including on-site dining options, an outdoor swimming pool, and comprehensive business facilities, all designed to ensure a comfortable stay. With its strategic location near government offices, shopping centers, and popular attractions, it makes for a convenient base to explore the vibrant city of Surabaya.

Comfortable Rooms with Modern Amenities

Grand Mercure Surabaya offers 257 well-appointed rooms, each fitted with a 42-inch LED TV connected to international cable channels, premium bedding, and a minibar. Comfort is paramount, as all rooms are air-conditioned and equipped with en suite bathrooms featuring standing showers. Guests can enjoy free internet access along with room service, providing a cozy retreat after a busy day in the city or meetings.

Diverse Dining Options for Every Palate at Grand Mercure Surabaya

Dining at this Surabaya hotel is an experience in itself, with four on-site outlets catering to a variety of tastes. The Lanhua Restaurant serves authentic Chinese cuisine for lunch and dinner, while the Trimurti Restaurant offers all-day dining featuring both Indonesian dishes and Western favorites. Breakfast options include a wide array of selections, from traditional Indonesian fare to continental choices, ensuring something appealing for every guest.

Comprehensive Services for a Hassle-Free Stay

The Mercure Surabaya Hotel prioritizes convenience with its 24-hour concierge service available at the front desk. Guests can rely on assistance for laundry requests, car rentals, babysitting services, and treatments at the on-site spa. The hotel also features a business center with a maximum capacity of up to 2.000 people, making it an excellent choice for meetings and events.

Leisure and Entertainment at Hand at Grand Mercure Surabaya

For relaxation and entertainment, guests can take advantage of the Oasis swimming pool, surrounded by a beautifully arranged garden and a pool snack bar. Moreover, the American-style coffee lounge provides live entertainment starting from 6 PM, creating a lively atmosphere for evening unwinding. This hotel in Surabaya ensures there are ample opportunities for both leisure and recreation.

Prime Location Near Key Attractions

Mercure Surabaya Hotel is strategically located along the main route in Surabaya, providing easy access to the city’s business district and tourist attractions like Tugu Pahlawan monument and Surabaya Zoo. The property is just a short drive from Gubeng and Juanda, making it a convenient option for travelers. Explore the fascinating Arab quarter, vibrant Chinatowns, and historical buildings from this ideally situated hotel.

Good to know
Check-in/Check-out
from 14:00-23:30
from 12:00-13:00
Amenities
Private parking is possible on site for free.
Wireless internet is available in the entire hotel for free.
Other information
Breakfast
The hotel offers a full breakfast at the price of Rp 135,000 per person per day. 
Pets
Pets are not allowed.
Building
Year renovated:2007
Number of floors:14
Number of rooms:257
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Privilege Twin Room
  • Max:
    4 persons
  • Bed options:
    2 Single beds
Privilege King Room
  • Max:
    4 persons
  • Bed options:
    1 King Size Bed
Privilege Single Room
  • Max:
    2 persons
  • Bed options:
    1 Single bed
Show 9 more room typesLess

Facilities

Main facilities

Wi-Fi
Parking

Valet parking

Baggage storage

Baggage storage

Locker room

24-hour services

24-hour reception

24-hour security

Food/ Drinks

Poolside snack bar

Restaurant

Welcome drink

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Sports & Fitness

  • Fitness center
  • Water sports
  • Cycling
  • Table tennis
  • Yoga class
  • Sports trainer
  • Aerobics

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink
  • Happy hour

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Babysitting/Child services
  • Baby stroller
  • Children's buffet
  • Board games
  • Children's play area
  • Toys
  • Kids club

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Shallow end
  • Make up services

Room view

  • Garden view
  • City view

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
Show all facilitiesHide facilities

Essential information about Mercure Surabaya Hotel

💵 Lowest room price 20 US$
📏 Distance to center 1.6 mi
🗺️ Location rating 7.8
✈️ Distance to airport 11.1 mi
🧳 Nearest airport Juanda, SUB

Location

Address
The address has been copied.
Jl Raya Darmo 68 - 78, Surabaya, Indonesia, 60264
Map view
Jl Raya Darmo 68 - 78, Surabaya, Indonesia, 60264
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
Jl. Darmo
Monumen Perjuangan POLRI
100 yd
Spa Center
Vous Spa
100 yd
Restaurant
Trimurti Resto
100 yd
Restaurant
Lan Hua Restaurant
100 yd
Restaurant
Ayam Bakar Primarasa Dr. Soetomo
100 yd
Restaurant
Pandan Village
100 yd
Restaurant
BBQ Frenzy
100 yd
Restaurant
Casa del Gelato
100 yd
Restaurant
Carpentier Kitchen
200 yd
Restaurant
McDonald's Raya Darmo
100 yd
Restaurant
Scrumptious Pastry & Bakery
100 yd
Restaurant
Black Barn Coffee
100 yd
Restaurant
Kayanna Restaurant
100 yd

Reviews of Mercure Surabaya Hotel

8.4 /10
Great
Verified reviews  
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Location7.8
Rooms8.2
Service8.6
Facilities6.4
Guest reviewsWrite a Review
  • J
    John
    United Kingdom
    Wrote a review on Jun 29
    Great
    8.4

    Great location, spacious room, comfortable bed, fast wifi, big parking space, nice swimming pool.

    Couldn't find any faults at all.

  • M
    Mary
    United States of America
    Wrote a review on Jun 28
    Great
    8.2

    The room here is spacious, and there's Shorea Coffee nearby where you can dine.

  • R
    Richard
    United Kingdom
    Wrote a review on Jun 28
    Perfect
    9.6

    We loved the cleanliness of the hotel, especially the swimming pool. The hotel facilities were complete and impressive, including the smooth elevator and spacious parking. The location in the center of the city made it easy for us to find transportation to other attractions in the area. The breakfast was great and the staff were very friendly and helpful.

    All was good.

  • M
    Michael
    United States of America
    Wrote a review on Jun 27
    Great
    8.4

    All the staff here was friendly! A relaxing base for exploring Surabaya. 20 minutes' ride to the airport. Free parking on site was provided.

  • H
    Helena
    United Kingdom
    Wrote a review on Jun 05
    Very good
    7.2

    Great central location, friendly staff, and nice amenities. The hotel's location was within walking distance to key attractions and transportation options, making it easy to get around. The staff were extremely friendly and helpful, making our stay very enjoyable. We also enjoyed the amenities, especially the pool and fitness center, which were clean and well-maintained.

    Limited breakfast options, noisy room, and slow Wi-Fi. The breakfast options were limited and not very varied, making it less enjoyable.

  • M
    Maureen
    United Kingdom
    Wrote a review on Jun 03
    Very good
    7.4

    Had an amazing Christmas experience at this hotel! the room was very comfortable and the breakfast had a great variety of both Indonesian and Western choices. the staff were very supportive and made our stay great. We also loved the location since it was very easy to access many local landmarks and attractions.

    The centralized air conditioner in our room gave us some difficulty choosing one temperature for all the rooms. the water color was slightly off-putting.

  • G
    Gerard
    United Kingdom
    Wrote a review on Apr 30
    Perfect
    9.2

    We had a wonderful stay at this hotel. The location was perfect, right in the heart of the city. The room was spacious and comfortable, with all the amenities we needed. The staff provided excellent service, always friendly and helpful. We enjoyed the outdoor swimming pool and the spa facilities. The breakfast was delicious, with a wide variety of options to choose from. this place provided us with a luxurious and comfortable stay.

    Highly recommended for families looking for a luxurious and comfortable hotel.

Best-Rated Mercure Hotels around Surabaya

At Mercure, guests are welcomed to a brand known for its commitment to excellence. From central locations and sophisticated design to personalized services and outstanding amenities, guests can expect a true home away from home experience. Whether traveling for business or leisure, Mercure offers a unique stay that meets the diverse needs of modern travelers.

Check rooms and rates
Check-in
Select date
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Check-out
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Rooms and Guests2 Guests, 1 room